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박은영 ( Park Eun-Young ) - 대동대학교 간호학과
이은남 ( Lee Eun-Nam ) - 동아대학교 간호학과
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Abstract
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Purpose: The purpose of this study was to investigate predictors of violent behavior by patient or caregiver of patient in the emergency department.
Methods: Subjects of the study were 447 residents who have visited the emergency department in community P Metropolitan City during the past year. The data collecting period was from June 1, 2012 to August 31, 2012. Data was collected using self-reported questionnaires.
Results: Predictors of violent behavior in the emergency department were divided into personal and institutional factors. Personal factors included relationship with patients, presence of alcohol, reports of discontent during and past treatment and responses to deterioration in patient’s conditions, institution factors included perceived attitudes toward medical workers’ explanations and proficiency of medical workers, and delay in medical treatment hours.
Conclusion: Knowledge of personal and institutional factors may permit emergency staff to minimize or prevent potential violence in the emergency department.
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KeyWords
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응급실, 폭력행위, 환자, 보호자
Emergency departments, Violence, Patient
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원문 및 링크아웃 정보
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등재저널 정보
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